News
Consistent Improvement to your Customer Experience drives long term success of a company.
What is Customer Experience? Customer Experience refers to the experience customers have when interacting with a company. It is especially focused on the process and experience when a customer provides a complaint or critical feedback to the company’s customer service...
What is a freelance or gig worker? Are they here to stay? Are they a good thing?
Today’s economy is becoming more widely known as the gig economy due to the labor market relying heavily on temporary and part-time positions filled by independent contractors and freelancers rather than full-time permanent employees. There are certainly advantages...
Should I consider using a Premium Facilitator or TPA to help my organization offer our group benefits?
It has long been known, employers tend to comprehend the advantages of offering benefits in their organization to increase employee engagement and attract and retain good employees to minimize expenses related to employee churn. Affinity groups such as unions and...
You Get What You Pay For!
There are many differentiators that companies can strive to set themselves out by. A few examples are Customer Service, Industry Focus, Specific Technologies, Product Quality, and Price…some want to stand out as the best value, some want to stand out as the least...
With the impacts of rising costs of living and inflation, should I terminate or reduce my voluntary insurance coverages?
Nowadays high inflation is seemingly impacting most Americans at every turn, and it is no wonder folks are looking for expenses to cut to balance their household budgets. We have many insurance broker partners and participants utilizing our services, expressing the...
PIOPAC Launches New Website
PIOPAC is upgrading our website! Our new website will make it easier for you to find information about our services, access the forms you need, and stay in touch with what is happening here at PIOPAC.