by Brian Hugger | Sep 16, 2026 | Benefits, Workforce
Communication, Communication, Communication: A communication action plan with clients throughout the year is the best way to optimize the relationship. This can be broken into various stages: client acquisition, pre-enrollment, enrollment, post-enrollment...
by Brian Hugger | Jun 19, 2026 | Benefits, Workforce
It is prudent to point out that within the benefits industry, brokers and carrier reps work hard to acquire new clients and keep them satisfied, but will focusing on new business drive the best overall results? Did you know? 82% of companies agree that retaining an...
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