PIOPAC Premier Retention Services

One of the most appreciated differentiators that sets PIOPAC apart from the competition is our focus and practices designed to help retain premium payers.

Upon a failure-to-fund or a failure-to-pay, PIOPAC initiates a proactive 3-pronged approach to retain your business and keep policyholder’s policies in force.

• An automated email and text is sent to participant every time a failure to fund occurs.
• Within these communications is a link to a personalized pay-page where participants can re-approve the draft from the same payment method
• The participant can also update their payment information to a new payment method.
• They can do this 24 hours a day 7 days a week, without having to even talk to a customer service rep.
• If no action is taken by the participant to resume their drafts, PIOPAC places two outbound calls to the participant.